Energy giant British Gas has revealed an extra support package to help its customers stay warm, save energy and cut their heating bills this winter.
It’s ‘Warmer Winter’ package promises not to increase prices over the winter months, discounts to households on a low income, flexible payment options and free home insulation.
The package also includes a customer mailing to help ensure they are getting the most possible rewards and benefits, and a ‘tariff checker’ enabling them to check they are on the right energy deal.
British Gas, like the rest of the ‘Big Six’ energy suppliers has already increased its prices. It announced in August, it would raise gas prices by 18% and electricity prices by 16%; however the ‘Warmer Winter’ initiative is designed to help households by keeping their heating costs as low as possible.
The package is set to help around 1.5 million households on a variable rate tariff through the tough winter period where the cost of living has already rocketed. These customers will be given peace of mind their energy prices will not go up during this time.
British Gas’ managing director, Phil Bentley said, ‘With rising energy prices, hard-pressed households need extra help this winter. Our ‘Warmer Winter’ package is a £100 million commitment helping British Gas customers get the best value for money in keeping their energy bills as low as possible.’
He added, ‘We want our customers to be confident they are on the right deal for them. That’s why we’re ensuring everyone benefits from the discounts and rewards available.’
British Gas says it is offering the ‘broadest eligibility criteria’ for the new Warm Home Discount Scheme this winter; it will replace the existing cheaper social tariffs offered to vulnerable households by suppliers. According to the energy giant, any eligible customers who apply before January 2012 are guaranteed to receive £120 towards their winter electricity bill.
It will also continue its free home insulation offer until 31st March 2012 which gives households loft or cavity wall insulation worth £200, and give its direct debit customers more flexibility by allowing them to set and manage their accounts.
